Frequently Asked Questions


Where does GlōGirl ship to? 

GLŌGIRL Cosmetics currently ships from Bay Area, Northern California and ships product to all 50 states. Certain areas may experience delays and longer delivery times due to location. We are working to make it possible to ship to every country. Presently, only within the United States.

Domestic: Typically 3- 7 business days.

USA: $5.00 USPS Flat Rate Priority shipping with Confirmation. FREE SHIPPING ON ALL US ORDERS OF $50 OR MORE.

*Please allow for extra business days for your order to be filled during new releases and around postal holidays.

Can I return a product?

We do not accept returns. All sales are final, however, if you receive a damaged product, we will happily exchange it. Please contact our customer service:

What do I do if a product I want is out of stock?

We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by subscribing to our newsletter. When that must-have item is back in action, you’ll be the first to know. Or, you can contact us directly  to inquire 

Where can I purchase GlōGirl offline?

GLŌGIRL Cosmetics are currently available in select salons.

Jovance Hair Salon & Barbering
1406 Pinole Valley Road
Pinole, CA 94564
(510) 223-2900

Marjani Beauty
1365 Connecticut Ave, NW
Washington, DC 20036

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Does GlōGirl test on animals?

NO!! GLŌGIRL is a cruelty-free brand. We never test products or ingredients on animals, nor do we allow suppliers or affiliates to conduct testing on our behalf.

Can I retail GlōGirl in my store?

Thank you for loving GLŌGIRL Cosmetics! If you are interested in carrying GLŌGIRL Cosmetics at your retail location, please email us at: