Frequently Asked Questions
Where does GlōGirl ship to?
GLŌGIRL Cosmetics currently ships from Oakland, CA and ships product to all 50 states. Certain areas may experience delays and longer deliver times due to location. We are working to make it possible to ship to every country, but at the time being, we ship only to the United States.
Domestic: 3-5 days but can take up to 10 business days (excluding weekends and holidays)
USA: FREE SHIPPING ON ALL US ORDERS OVER $50!!
$5.00 USPS Flat Rate Priority with Confirmation
*Please allow for extra business days for your order to be filled during new releases and around postal holidays.
Can I return a product?
Unfortunately, we do not accept returns. All sales are final, however, if you receive a damaged product, we will happily exchange it. Please contact our customer service: email@example.com
What do I do when a product I want is out of stock?
We try our best to replenish stock as quickly as possible. Here’s what you can do in the meantime: Sign up for an email alert by subscribing to our newsletter. When that must-have item is back in action, you’ll be the first to know. Or, you can contact us directly to inquire firstname.lastname@example.org
Where can I purchase GlōGirl offline?
GLŌGIRL Cosmetics is currently available in select salons.
Jovance Hair Salon & Barbering
1406 Pinole Valley Road
Pinole, CA 94564
1365 Connecticut Ave, NW
Washington, DC 20036
We are adding new retail locations! When we do you'll be the first to know.
Does GlōGirl test on animals?
NOPE! GLŌGIRL is a cruelty-free brand. We never test products or ingredients on animals, nor do we allow suppliers or affiliates to conduct testing on our behalf.
Can I retail GlōGirl in my store?
Thank you for loving GLŌGIRL Cosmetics! We are currently on the hunt for fabulous retail locations! If you are interested in carrying GLŌGIRL Cosmetics at your location, please email us at: email@example.com